UPDATE, Donna in the front is friendly. called and spoke with Brandon who was extremely apologetic for the diagnosis that was done. He offered me a full refund taking accountability and continued to explain some parts of the diagnosis. overall my experience here was great in terms of this shop doing everything they can to make things right. If I have troubles down the road I would feel confident giving Aardvark another try. :)
Hello sir, I read your review and right away want to show concern for you sir. We only scanned for improper functions in climate control system, repairs were declined, the tech found fault codes throughout the dash and had 4 actuators that would not move with our scan tool, without removing parts we were not able to move forward, but certainly recommended replacing all actuators in the dash and a full heater box inspection, the A/C and heater are seperate parts of wany vehicle, but technition went no further as you declined. We try hard to communicate all recommendations for the correct operation of cars, and must have had a miscommnunication, for that I sincerely aplogize. Please contact me Brandon, and if we did not communciate all of the repairs recommended from scan tool work I will gladly refund the scan tool charge to you, and only want you to be happy.
- Aardvark Automotive