5

Traveling from California to our new home in North Carolina and just outside of Amarillo my air conditioner stopped working. I saw the excellent reviews on Yelp and called Aardvark Automotive. The women who answered the phone was so nice, she said to come, she couldn’t be sure they had the parts but to see what they could do. We were traveling with 3 cars, 3 dogs ,2 kids and a cat, and when we got there the women said we could bring the animals in where it was cool. We opted to sit under a tree and even the business next door came out to offer us water. Everyone was so nice. They started working on my car right away and was able to fix the problem in an hour and we were off again. I am so appreciative of the kindness and great service they gave us! Thanks Aardvark Automotive!!

5

Honest, dependable, genuinely cared about my situation, made sure I understood exactly what was going on with the vehicle. I was very impressed, highly recommend Aardvark and their professional team!

5

KO GTHIRUPATHI

5

They repaired the a/c in my sons 22 year old Dakota. I feel like they were thorough and always kept me aware of the costs and progress throughout the process.

5

Very dependable and communicate with any delays they may encounter. Staff is friendly and answers all questions. Highly recommend them.

5

Wow I was floored by the outstanding service we received from Aardvark. We had some RV problems while on our roadtrip across country (right before Aardvark was closing for the night), Jason and Donna had us booked in for the very first appointment the next morning. When we arrived that evening, we received a grand welcome by the staff, I was just blown away by the hospitality we received, just as I stepped out of our RV, Danny had a long extension cord pulled out for us to plug in our AC and offered us water and whatever they could help us with to make our stay more comfortable until they opened the next morning. Brandon, another one of the mechanics introduced himself to us (on his own time after the shop had already closed up) to let us know where we could find food and other amenities we may need during our evening stay. The next morning, the owner, Brandon, personally came to greet us and reassure us that they would take care of us. And they did exactly that! We felt like VIP's as they took us in first thing in the morning and had us back on the road by 10:30am! I would definitely recommend Aardvark for any mechanical needs. They are honest, knowledgeable and genuinely very caring people.

4

5

UPDATE, Donna in the front is friendly. called and spoke with Brandon who was extremely apologetic for the diagnosis that was done. He offered me a full refund taking accountability and continued to explain some parts of the diagnosis. overall my experience here was great in terms of this shop doing everything they can to make things right. If I have troubles down the road I would feel confident giving Aardvark another try. :)

Hello sir, I read your review and right away want to show concern for you sir. We only scanned for improper functions in climate control system, repairs were declined, the tech found fault codes throughout the dash and had 4 actuators that would not move with our scan tool, without removing parts we were not able to move forward, but certainly recommended replacing all actuators in the dash and a full heater box inspection, the A/C and heater are seperate parts of wany vehicle, but technition went no further as you declined. We try hard to communicate all recommendations for the correct operation of cars, and must have had a miscommnunication, for that I sincerely aplogize. Please contact me Brandon, and if we did not communciate all of the repairs recommended from scan tool work I will gladly refund the scan tool charge to you, and only want you to be happy.

- Aardvark Automotive
5

5

Excellent service